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How it works

From a message you'd send anyway, to money in your account.

Here is exactly what happens between your customer's message and the money landing in your account. No guessing. No surprises.

Step 1
Your customer:
"Hi, can I get 2 lb of tomatoes and a sourdough loaf this week?"

A plain message, in their own words. No app, no special wording. It goes straight to your farm's own address, set up the day you sign up.

Step 2
Reading & matching against your product list… (~15–20 sec)

It becomes a line-by-line draft — item, quantity, price — checked against your own prices, and any special pricing for that customer. It reads plain English and Spanish, even mixed together.

Step 3
Draft order
2 lb tomatoesneeds review
Sourdough loaf$8.00

If a name is misspelled, a quantity is unclear, the sender is someone new, or an order runs over a limit you set, that line gets flagged instead of guessed. It doesn't guess and hope. It waits and asks.

Step 4
✓ Confirm order

Nothing above ever reaches your customer on its own. The draft waits for you. Fix a flagged line in a couple of taps — it remembers your shorthand next time — or confirm it as it is.

Steps 5 & 6
Rivera Family FarmInvoice #0114
2 lb cherry tomatoes$10.00
Sourdough loaf$8.00
Total$18.00
Scan to pay
Or pay by link
pay.orderleaf.com/rff-0114
PAID

When it's time to get paid, you send an itemized invoice with a QR code and a payment link. Your customer pays through a secure link; OrderLeaf never sees or stores that card number; the payment processor handles it, off our servers. Every order shows its status the whole way: Draft, Confirmed, Invoiced, Paid.

What if something's unclear?

This is the part most software gets wrong. Ours is built to stop and ask, not to guess.

"You're always the last pair of eyes."

Customer message
"Can I get 3 lb tomatoes and some of that good bread?"
3 lb tomatoes$13.00
"That good bread"needs review
"Good bread" isn't a match on your price list. Instead of picking one, it stops and asks you. One tap chooses "Sourdough loaf, $8" and it remembers this shorthand next time!

Questions worth asking

Do my customers need to download anything?+
What if it gets an order wrong?+
Is it safe to take payments this way?+
What if I don't take orders this way today?+

Ready to stop chasing orders?

Get started
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